Training Manager

Role Overview:
The Training Manager will develop and implement training programs for the cleint's technical support team. The role focuses on enhancing the skills and knowledge of the team to provide excellent customer service and technical support.
Key Responsibilities:
1. Design and deliver training modules on Station Satcom's services.
2. Assess training needs and develop curriculum.
3. Monitor and evaluate training effectiveness.
4. Collaborate with HR and department heads to identify skill gaps.
5. Keep training content up-to-date with industry trends.
Qualifications:
? Bachelor's degree in Education, HR, or a related field.
? With over 5 years of experience in training management, preferably in the telecom industry.
? Strong communication and instructional design skills.
? Ability to work independently and as part of a team.