Trainer/Training Specialist

Details of the offer

Primary Duties and Responsibilities:
• Ensure that training and assessments happen as per statutory requirements.
• Give feedback and coach trainees on key job capabilities.
• Update and develop content as per client and business requirements.
• Ensure that all relevant information is updated on to the MIS trackers regularly.
• Conduct regular TNA / TNI to ensure that programs are updated and developed based on needs identified.
• Stick to training schedules
• Ensure that assessments happen on time
• Use standardized materials and methodologies approved by Omega Academy for training delivery.
• Develop Question Banks and use all the technology enabled training tools to enhance training quality and participant experience.
• Take ownership of every training program handled to ensure all benchmarks are met or surpassed.
• Act as guide and coach of the trainees during the training program.
• Follow a regular feedback and coaching plan to help trainees improve.
• Take responsibility of ensuring that the trainees understand statutory business requirements.
• Work in consultation with the Training Lead / Manager Candidate

Profile:
• Graduate/Post graduate in any discipline or medical allied professional course (preferably a Philippine Registered Nurse)
• Experience in Healthcare BPO organization is an advantage.
• 6mos-1 year of experience in any US Healthcare Account (Prior Authorization/Clinical Appeals and Denial Management)
• Good process and project knowledge
• Proficiency in MS Office
• Logical reasoning and analytical skills
• Excellent communication and facilitation skills


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Hr & Training Manager

Education: Graduate of Human Resources, Psychology, Behavioral Science or any related course Certifications/Professional Licensure etc.: CHRP (Certified HR P...


Dempsey Resource Management Inc. - National Capital Region

Published a month ago

Process Trainer

Essential Functions: Evaluate employee performance to gauge where skills are lacking.Create training programs to address skill gaps in employees.Prepare lear...


Gratitude Philippines - National Capital Region

Published a month ago

Bpo Trainer

Location: Eastwood, Quezon CityAre you looking for an opportunity to share your expertise, inspire others, and help develop the next generation talent in the...


Callhounds Global - National Capital Region

Published a month ago

Hr And Training Manager Chrp

Qualification: EDUCATION Education Graduate of Human Resources, Psychology, Behavioral Science or any related course Certifications/Professional Licensure / ...


Your Go To Recruiter - National Capital Region

Published a month ago

Built at: 2024-11-21T16:23:06.290Z