Trainer Southwoods, Laguna

**Responsibilities**:
Responsible for analysis, project management, and performance coaching.
Direct interaction with Program Managers to receive, analyze, prioritize and project manage training development and delivery requests.
Conducts any necessary 'train-the-trainer' sessions for curriculum they have developed to other trainers.
Managing projects to create effective learning solutions on time and on budget.
Providing regular updates to leadership on progress and results achieved.
Project manage learning and development initiatives including coordination of logistics, managing materials and providing a critical eye to ensure content is ready
Monitor and evaluate the training effectiveness through feedback and evaluation following the sessions to continuously improve learning effectiveness.
Deliver training sessions/workshops across a wide range of topics, both face to face and remote
Observe coaching sessions and provide development feedback

**Requirements**:
Minimum of 3 years experience with Training in a BPO company
Experienced with end to end training (new hire, communication and culture, product, upskilling, nesting)
Flexible with working on different shifts
Must have excellent English communication skills
Willing to work in Laguna

The Perks.
Medical, Dental, Vision and Life Insurance Benefits
Paid Time Off
Retirement Benefits
Learning and Development Opportunities

**Responsibilities**:

- Responsible for analysis, project management, and performance coaching.
Direct interaction with Program Managers to receive, analyze, prioritize and project manage training development and delivery requests.
- Conducts any n