Trainer (Onsite - Up To 32K)

RESPONSIBILITIES:

- Responsible for conducting pre-process and process training for new hires and evaluating their performance based on their competencies.
- Deliver and facilitate Pre-Process and Process Trainings
- Take up new hire Training batches
- Maintain attrition and throughput as per process guidelines
- Coach and counsel wherever needed
- Document Training reports and trackers
- Conduct Pre & Post assessment to identify any red flags (if any)
- Provide feedback on specific areas of opportunity
- Provides Training Needs Analysis
- Coach associates on DSAT with a clear understanding of process requirement
- Generate and maintain regular reports
- Understand process requirement
- Conduct regular audits to check training effectiveness
- Conduct Recursive Training based on the Training Need Identification/Analysis received from Operations/Quality
- Helps in creating training modules/curriculum
- Other tasks that may be required/assigned by the supervisor/manager as required by the Business

QUALIFICATIONS
- At least 1 year of working experience in the related field is required for this position.
- Excellent written and verbal communication skills
- Must possess good presentation skills
- Excellent Organizational and planning skills
- Good understanding of Group Dynamics (diversity)
- Analytic and Results Oriented

**Salary**: Up to Php32,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Quezon City: Reliably commute or planning to relocate before starting work (required)