Sorry, the offer is not available,
but you can perform a new search or explore similar offers:

College Program Head - College Of Business And Accountancy

JOB SUMMARY Responsible for the attainment of the objectives of the college. He/She develops and implements plans, programs, policies, systems and methods n...


Whr Global Consulting - Philippines

Published a month ago

Rent Collectors - Start Asap

Urgent in need of Rent Collector who can start immediately! Location: Davao City Duties: • Collects the rental payments of tenants in assigned areas • Ensu...


Torch Solutions - Philippines

Published a month ago

Substitute Teacher- Free Montessori Training

Are you interested in working as a Substitute Teacher at Guidepost Montessori? We are always looking to add flexible substitute guides to our on-call list! T...


Guidepost Montessori - Philippines

Published a month ago

Cook - Upper Session Road

About Us: Top Asia is more than an HR Consulting and Outsourcing company. We are a leading Food and Beverage service provider. Well-known brands partner with...


Top Asia - Philippines

Published a month ago

Details of the offer

"Role Functions:
- Responsible for conducting product, upskills and language training to new hires and evaluate their performance based on their competencies.
- Assess training needs, determine learning gaps (Training Needs Analysis), recognize learning opportunities, develop and deliver training/coaching to affect performance.
- Effectively facilitate learning using wide variety of delivery methods appropriate to the audience/situation, including: instructor-led-training, workshops, job aids, net meetings and e-learning.
- Provide post-training support, follow up and coaching to frontline employees and team members.
- Perform other tasks that may be required by operations and clients.
- Creation and/or Revision or enhancement of training modules specific to the account.
- Creation and Facilitate training programs that will enhance agent's skills and knowledge about the project.
- Sends daily/weekly/monthly report in regards to training activity.
- Study, Track, and Analyze 30-60-90 day progress of new hires and recommend/suggestion action plans based on data gathered.
- Create, Facilitate and Conduct Knowledge Checks on a regular basis to assess agent's knowledge of the product and processes.

Qualifications:
- Trainer Experience in BPO
- Collections Experience
- Can work Onsite"


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Built at: 2024-12-24T03:35:33.782Z