? Trainers design and implement programs for new team members.? Trainers conduct training sessions with new team members, using various training methods to engage employees, including hands-on activities related to the store operations.? Trainers learn all store operations in order to design relevant, effective training and orientation programs for team members? Trainers evaluate existing training materials, determining what changes need to be made to keep these materials relevant and updated with all company policies.? Trainers collaborate with management staff to get feedback on customer and staff complaints in order to design more effective training materials.? Act as a consultant of team members for challenges they have on the job? Assign a buddy to new team members to ensure proper implementation of the store operations? Observe how team members and cashiers interact with clients to identify areas of improvement? Organize role-playing activities to simulate difficult client cases? Advise salespeople how to upsell products and services? Apply various sales training techniques (e.g. gamification, case studies and group activities)? Maintain updated records of training curriculum and material? Design and implement orientation programs for new employees? Assess the training needs of all individuals and teams and conduct training for them? Train the salespeople on how to promote company's products and services effectively ? Perform training sessions with new employees through various methods to engage employees? Implement different sales training techniques such as gamification, group activities or case studies? Keep updated records of training materials and modules? Document the activities in a report and share the same with higher management? Research and implement new training techniques for our organization