Trainer

Trainers design and implement programs for new team members.Trainers conduct training sessions with new team members, using various training methods to engage employees, including hands-on activities related to the store operations.Trainers learn all store operations in order to design relevant, effective training and orientation programs for team membersTrainers evaluate existing training materials, determining what changes need to be made to keep these materials relevant and updated with all company policies.Trainers collaborate with management staff to get feedback on customer and staff complaints in order to design more effective training materials.Act as a consultant of team members for challenges they have on the jobAssign a buddy to new team members to ensure proper implementation of the store operationsObserve how team members and cashiers interact with clients to identify areas of improvementOrganize role-playing activities to simulate difficult client casesAdvise salespeople how to upsell products and servicesApply various sales training techniques (e.g. gamification, case studies and group activities)Maintain updated records of training curriculum and materialDesign and implement orientation programs for new employeesAssess the training needs of all individuals and teams and conduct training for themTrain the salespeople on how to promote company's products and services effectively ? Perform training sessions with new employees through various methods to engage employeesImplement different sales training techniques such as gamification, group activities or case studiesKeep updated records of training materials and modulesDocument the activities in a report and share the same with higher managementResearch and implement new training techniques for our organization