A Work at Home Trainer works with Recruiting and Operations to identify training requirements and provide plans for training new and existing employees.
A Trainer must be familiar with instructional methods, eLearning instructional design experience, coaching and skill development.
They use these skills to support the rest of the team and ensure all work from home employees are working efficiently and to company standards.
To be successful it is helpful to have an understanding of restaurant industry and specifically take-out orders.
Experience working with American clients.
The ability to have casual conversations in English.
**Responsibilities**:
- This position will directly report to the Training Director
- Research curriculum actively and remain up to date on developments within the restaurant industry and competitors
- Seek and gather information from management, employees and other departments regarding the effectiveness of completed training courses and constantly seek to improve
- Measure employee's information retention rates by issuing assessment tests and quizzes on course materials
- Create printed and instructional materials to be used in training
- Actively seek current training methods and best practices to facilitate training employees
- Schedule and conduct meetings with management to proactively identify topics to be address or areas in need of additional instruction
- Developing internal marketing materials to be distributed within the company promoting the course and necessary details
- Assist in planning, creating and implementing each year's training courses and materials for each department
- Facilitate and provide instructional design experience design in eLearning.
Qualifications:
- Prior training experience is required or restaurant order taking experience
- Experience training virtually in English using MS Teams advantage
- Excellent English Communication Skills
- Ability to effectively organize and manage multiple training initiatives simultaneously
- Instructional experience or eLearning instructional design experience is preferred.
- Experience facilitating break out activities, role playing and delivering balanced feedback
- Experience providing full-scope training materials, from analyzing company needs to lesson planning, development and implementation
- Extensive knowledge of best practices in creating instructional materials
- We offer:
- Competitive pay
- Fast-track internal career growth opportunities
- Weekly Payroll
- HMO for you with 1 FREE Dependent
- Flexible Service Incentive Leave (SIL) program
- Permanent Work From Home Set up
Technical and Workspace Requirements:
- Private and secure workspace at home free from background noise or distractions
- Must provide your own Computer
- Internet Connection - Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections).
Must be hard wired.
Wifi and Wireless are not acceptable.
- Windows 10 Desktop or laptop current on all security updates
- High-quality noise-canceling wired USB headset
- Dual Screen Set-up - a separate 19" monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)
- Webcam
- Free space - 5 GB
- Processor speed - Dual Core 2 GHz or better
- RAM Required - 4 GB
- Anti-Virus - Full versions of Windows Defender or Essentials
Pay: Php34,335.00 - Php43,335.00 per month
**Benefits**:
- Additional leave
- Health insurance
- Paid training
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
COVID-19 considerations:
Company compliant with DTI and DOLE Health Guidelines in the prevention of COVID-19
Application Question(s):
- Are you able to start asap or at minimum two weeks?
Please answer YES or No.
**Education**:
- Bachelor's (required)
**Experience**:
- Call Center: 2 years (required)
- Work at home Training: 1 year (preferred)
- Training (call center setting): 1 year (required)