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The Finance Operations Associate (Order to Invoice) is responsible for review of customer contracts and booking them to SAP Concur systems. The role reports to Finance Operations Manager of GFS O2I.
EXPECTATIONS AND TASKS Operational (including transactional) task execution. Responsible for administration of customer contract which includes creation of customer information in SAP's systems, such as customer master data related to the booking of a contract, invoicing and revenue recognition of deals booked. Meet the response and resolution times defined in the IRT and SLA agreements to ensure customer satisfaction and compliance with company standards. Assist on Cash Collections team in resolving complex billing issues and customer disputes Collaborate closely with other teams and departments – Contracting team, CFO, Customer facing team, BSST and IT Capture booking / invoice discrepancies and execute adjustments based on contracts Deliver on period close (monthly, quarterly and year end). Identify process improvements. Support projects and/or improvement initiatives. Ensures timely and accurate customer billing. SOX controls compliance OTHER RESPONSIBILITIES: Preparation of process documentation / working instructions Partakes on testing and feedback provision. REQUIRED SKILLS: Analytical Excellent communication skills, both written and verbal Keen attention to details Manage volume and maintain quality of transactions Team player Collaborative Works with less supervision and ability to administer resolution Ability to work with global teams EDUCATION: 4 year business course graduate EXPERIENCE: 1-3 years finance related field work experience Shared service experience is an advantage. Fluent in English with excellent communication skills. Familiarity with SAP Concur systems. ? Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
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EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 410109 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.