Telesales

JMU MARKETING - ILOILO

Is currently looking for:
TELESALES

Functions:
Explains product or service to potential customers

Delivers standard sales pitch to the customer

Provides pricing details (upon approval of Branch Manager)

Handles customer questions/inquiries

Obtains and updates customer information for database including names and addresses and frequently ordered product/items

Receives orders over the phone and does the processing of orders

Records customer details and details of transaction

Confirms

orders placed with field sales representativesObtains contact details of potential customers from sources including telephone directories and purchased lists

Schedules appointments for sales agents to meet prospective customers

Feedbacks customers of their unserved orders/requests

Conducts customer and marketing surveys

Follow up potential customers

Qualifications

Has good sales ability to engage customers

Proficient in MS Office Application

Good interpersonal, communication and problem-solving skills