Telesales

JMU MARKETING - CEBU

 

Is currently looking for:
 

TELESALES

 

Functions:
Contacts businesses and private individuals by telephone to promote products, services.

Explains product or service to potential customers

Delivers standard sales pitch to the customer

Adjusts standard sales pitch to meet needs of specific individuals

Provides pricing details (upon approval of Branch Manager)

Handles customer questions/inquiries

Obtains and updates customer information for database including names and addresses and frequently ordered product/items

Receives orders over the phone and does the processing of orders

Records customer details and details of transaction

Confirms orders placed with field sales representatives

Obtains contact details of potential customers from sources including telephone directories and purchased lists

Schedules appointments for sales agents to meet prospective customers

Feedbacks customers of their unserved orders/requests

Conducts customer and marketing surveys

Follow up potential customers

Does Account Reconciliation

Performs other duties and responsibilities assigned by the Management

Qualifications

Has good sales ability to engage customers in conversation

Good interpersonal and problem-solving skills

Has excellent communication skills

Product knowledge