Utilize CRM data to identify potential clients. Segment prospects based on predefined criteria such as industry, company size, and location. Make outbound calls to prospective clients to introduce Premier Heavy Equipment's products and services. Engage prospects in meaningful conversations to understand their needs and challenges. Qualify leads based on their level of interest and potential fit for Premier Heavy Equipment's offerings. Record detailed information about prospects in the CRM system. Schedule follow-up calls or meetings with qualified leads. Send follow-up emails summarizing conversations and next steps. Coordinate with the sales team to ensure smooth handoff of qualified leads. Maintain and strengthen relationships with existing clients through regular follow-up calls. Provide information about new products, services, and promotions to existing clients. Gather feedback from clients and address any concerns or issues. Track call activities and outcomes in the CRM System. Generate daily, weekly, and monthly reports on telemarketing activities and performance. Provide feedback and insights to the Direct Supervisor to improve strategies and processes. Accepts and performs such other functions as may be assigned by direct heads. Qualifications Degree in Marketing, Business, or a related field. Minimum of 1-2 years of experience in telemarketing, sales, or customer service. Excellent communication skills and interpersonal skills. Strong listening and problem-solving abilities. Proficiency in using CRM software and other telemarketing tools. Ability to handle rejection and remain motivated. Good Organizational and time management skills. Demonstrates a strong commitment to meeting the needs of customers. Maintains a positive attitude and high energy level, even when faced with challenges. Pay attention to detail, ensuring accurate recording of information and follow-up actions. Works well with others, contributing to a positive and collaborative team environment. Benefits:
- Leave Credits
- 13th Month Pay
- Company Events and Gifts
- Gym Discount (Davao-based Only)
- Rice Benefits (upon 1 year)
- HMO (upon 1 year)
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