Technical Support Representative (Pre-Dominantly

Are you Tech savvy, familiar with Tech lingo and know your way around a web browser?
ISTA Solutions is looking for you.
Minimum Qualification:

- Knowledge in web browsers - copying links, downloading and uploading files
- Excellent written and verbal communication skills
- Strong interpersonal skills and ability to multitask
- Solid organizational skills

**Job Description**:

- Managing and dealing with projects and small tasks
- Coordinating with the Development team and Project Manager
- Responding to ticket requests
- Keeping track of due dates, dealing with missing files or details, launching checklist etc.
Work Schedule: Monday - Friday, 9PM - 6AM Manila time

Compensation is PhP 21,000 + 10% night differential + PhP 1,500 attendance bonus plus other benefits such as:

- Annual Performance Appraisal
- HMO with Dependents
- Leave Credits, convertible to cas

Makati Office: 4th Floor Maria Cornelia Building, #222 Sen. Gil J. Puyat Ave., Makati City

**Job Types**: Full-time, Permanent

**Salary**: Php21,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise

Schedule:

- 12 hour shift
- 8 hour shift
- Night shift

Supplemental Pay:

- 13th month salary
- Overtime pay

Application Question(s):

- How long is your experience as a Technical Support in a BPO company supporting US client?
- From 1-10 (10 being the highest, 1 being the lowest), how would you rate yourself in using MS Office particularly MS Excel?
Do you have experience using PiVot, VLookUp and basic formulas in MS Excel?
- Are you available to start ASAP?
- Are you amenable to work in Makati site and night shift schedule?
- How much is your expected salary?