Technical Support Representative

Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base
- Identify and relate with various customer needs and scenarios
- Provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner

**Minimum Qualifications**:

- IT helpdesk with 1 year BPO Experience
- Must have at least 6 months sales experience and willing to do sales
- Language preference: Must have basic understanding of English - Personality: Need to be "jolly" and customer service oriented

**Max Offer**:30,000 package
**Working Location**:Shaw Boulevard, Mandaluyong
**Account**:GoDaddy

**Salary**: Php28,000.00 - Php30,000.00 per month

**Benefits**:

- Life insurance
- Paid training

Schedule:

- 8 hour shift
- Rotational shift

Supplemental Pay:

- 13th month salary
- Overtime pay

Ability to commute/relocate:

- Quezon City: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Technical Support Representative: 1 year (preferred)

**Language**:

- English (preferred)