Technical Support

WHO WE ARE

 

Concentrix is a multi-awarded CX (Customer Experience) Solutions company that prides itself on being FANATICAL towards its clients and staff. We aim to provide exceptional service to customers and extend career success to employees. #JoinCNXC #DifferentTogether

GET TO KNOW THE DREAM JOB

 

A Technical Support Representative is in charge of providing exceptional IT support to the clients of the biggest global brands.

WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A TECHNICAL SUPPORT REPRESENTATIVE

Answering incoming calls from customers

Sorting out customers? inquiries or requests

Ensuring that customers? requests are managed in an appropriate and timely manner

Developing, organizing, and maintaining accurate files

customer management and servicingDelivering a high caliber of service in a friendly, confident, and informed manner

YOU ARE A PERFECT FIT FOR THE POSITION IF YOU:
Are a High School or Senior High School graduate

Have at least six (6) months BPO experience

Have good English communication skills

Have excellent customer service, problem-solving, and multitasking skills

Have superb computer skills

Are willing to work in shifting schedule

HAVE A GLIMPSE OF WHAT AWAITS YOU!

Paid training

Competitive salary plus allowances

Monthly performance incentives

Leave Credits

Insurance Coverage

HMO

Career development and advancement opportunities

What are you waiting for? #JoinCNXC now and let?s be #YourBestAnywhere!