Technical Support Executive

Job title: Technical Support Executive
Location : Taguig, Philippines
Experience: Min 1 year in the BPO industry (H/W or S/W support)
Roles and Responsibilities: Required to troubleshoot POS devices Will support drive-through machinery like speakers, microphones, headsets, etc. B2C and B2B Inbound and outbound transactions via Phone (85%) and E-mail (15%) Required Skills: With at least 1 year of hardware and software support experience in the BPO industry With experience using CRM tools and remote desktop With experience in using computer operating systems Customer/client-facing experience is a must Excellent verbal and written communication skills Experience in ISP Support Experience with Point of Sale is an advantage Experience in international center. Willing to work on site Amenable to work in night shifts and shifting schedules Work Set-Up: Work on site for the training and Nesting Hybrid once in production Must be amenable to work on mid-shift and night shift Work Location: Asian Century Center in BGC, Taguig, Philippines Submit the form below to apply Name (Required)
Email (Required)
Phone (Required)
Do you have 1 year of hardware and software support experience in the BPO industry? (Required)
Do you have experience using CRM tools and remote desktops? (Required)
Do you have Customer/client-facing experience? (Required)
Are you willing to work in the Onsite model? (Required)
Are you amenable to work on mid-shift and night shift? (Required)
Attach Resume (Required) Accepted file types: pdf, docx, doc, Max. file size: 10 MB.
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