**JOB RESPONSIBILITIES**:
- Can handle testing/troubleshooting for Access Points, Outdoor and Indoor CPEs, CCTV/DVR/NVR, Biometric devices, and other IT hardware products
- Must use company system software for recording incoming and outgoing RMA items and properly record daily activities
- Training junior IT personnel, providing onsite or remote or technical support and preparing user guides
- Maintains a clear record/summary of items handled
- Excellent interpersonal, communication, and collaboration skills
- Other duties that may be assigned from time to time by the technical manager
**QUALIFICATIONS**:
- **Fresh graduate with CCNA Training and Certificate is highly preferred**:
- If not, at least 2 years experience with configuration, installation and troubleshooting of the following devices but not limited to (Manageable switches, Access Points, Wireless Routers, control, CCTV/DVR/NVR, biometrics, time attendance, video intercom and the likes)
- With experience in Networking (TCP/IP) and knowlegdge on installing access points, outdoor CPE's, and network switches
- In-depth knowledge of network infrastructure, architecture, connectivity, and security
- Must be organized when it comes to written reporting
- Exceptional organizational and time management skills
- Trainable and hard working
- Excellent interpersonal, communication, and collaboration skills
**SKILLS REQUIRED**:
- Proficient with Windows OS and Office Suites - Familiar with remote assistance software such as Anydesk/TeamViewer, and the likes
- With experience in Networking (TCP/IP) and knowledge of networking installation are required
- Trainable and hardworking
- Knows how to use Software such as Zoom, Anydesk/TeamViewer, ivms-4200, ZKBiotime, ZKTime.net, and the likes
- Has the ability to think logically and to work well in a team.
- Has excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Cubao Quezon City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you start immediately?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Network support: 1 year (preferred)
License/Certification:
- CCNA certification (preferred)