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**CLIENT**
a Chicago-based custodian bank with a shared service center in Taguig.
**JOB DESCRIPTION**
- Preparation of Client Servicing Reporting including Key Performance Indicator (KPI) and Management Information Statistics (MIS) reports for complex and sensitive clients.
- Meet all the SLAs set by the business for the process in terms of timeliness and accuracy.
- Must be able to multitask, also prioritize on the work allotted based upon the deadlines.
- Strong verbal and written communication skills
- A self-starter who can take the initiative
- Must utilize his/her time in an appropriate manner, hence, the time saved can be utilized for further productivity and maximize efficiency.
- Actively conduct Team meetings and huddles.
Also, should be able to provide inputs whenever necessary.
- Capable of using analytical skills in solving issues/problems faced by the team.
- Any issues causing a concern must be immediately raised to the TL (or) Line Manager.
- Should be able to take ownership for any Adhoc requests, and must be able to complete the same within the specified SLA.
- To take complete ownership on review of all the activities and to maintain high quality at all time
- Actively participating in monthly calls with the home location.
**JOB QUALIFICATION**
- Data Analytics
- Procedural knowledge
- Client Service Orientation
- Quality Focus
- Team Working
- Organisation and planning
- Resilience and Self Control
- Problem Solving & technically very sound person.
- Lead as an example
- Process improvement implementation
- Producing timely and accurate work against deadlines
- Computer Skills - Strong knowledge of, Excel, and Word and PowerPoint.
- Industry Knowledge
- Knowledge of financial instruments
- Investment Banking Industry
- Previous experience of 3-4 years, currently working as a Senior Analyst / Technical Coordinator with evidence of strong technical and procedural expertise.
- Effective in the use of a variety of communication methods.
- Identify and 'own' problems, correct them as far as is possible and refer as/if appropriate.
- Process oriented and strong analytical skill.
**ACTIVE DATES**
Until November 2019