Technical And Sales

Details of the offer

? Responsible for effectively managing customer and internal stakeholders communication via phone
? Ensure 100% accuracy during responding on Business Communication done with customer over the phone
? Adhere to business communication language and etiquettes while reposnding on behalf of client or the company
? Responsible for being up to date on products, services, policies and procedures to ensure accurate information is supplied to customers while on call
? Take initiative to continuously enhance product, quality and technical skills.
? To provide support to customers for billing related questions and offering new products & services
? Responsible for maintaining data protection and confidentiality for all the parties involved i.e. customers, client and Sutherland
? Will coordinate with and support other departmental functions as and when required (e.g. e-mail, back-office, web chat, support etc.)
? Maintain high level of expertise, soft-skills and telephone etiquette skills
? Escalate appropriate issues to team leads on immediate / on-requirement basis
? Awarenes and meet the key metrics and targets.
? Adhere to company policies and procedures as described on the HR Handbook "


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Sales Executives For Food And Beverage Supplier Company

SALES EXECUTIVE - NAGA BICOL, CALAPAN MINDORO, LAGUNA, CAVITE Must be College graduate with minimum 2 years driving experience. Must have a valid driver's l...


Dempsey Resource Management Inc. - Ilocos Norte

Published a month ago

Outbound Associate

JOB DESCRIPTION 1) Providing services to customers by offering the project latest current services and ongoing promotions via outbound phone call 2) Convinci...


Interactech Solutions Inc. - Ilocos Norte

Published a month ago

Sales Agent

Job responsibilities The primary task of the sales agent is to assist the customer during the loan onboarding process for UNO's newest loan product. Responsi...


Quess Philippines Corp. - Ilocos Norte

Published a month ago

Sales Manager

Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis. Hires, trains, motivates, counsels and monitors the performa...


Salient Pearl Corporation - Ilocos Norte

Published a month ago

Built at: 2024-11-13T16:27:47.696Z