Join the dynamic team as a Team Manager (Work from home). In this exciting role, you will lead and motivate a talented team of administrative professionals, ensuring seamless operations and exceptional customer service. With the flexibility of working remotely, you'll have the opportunity to thrive in a supportive and collaborative environment.
What you'll be doing: Monitors team performance and oversees day-to-day operationsMaintains an in-depth knowledge of account/sProvides feedback and coaching to a team of Virtual AssistantsProvides weekly or bi-weekly performance coachingDrives performance, motivates and reinforces teamworkCommunicates relevant information to the team on a timely basisConducts up-training on process and policies update as neededMonitors and evaluates phone calls and emails for quality assuranceProvide feedback and quality evaluation coaching weeklyProvides team performance reports and analysisConducts employee performance review with Ops ManagerRecognizes high performance and rewards accomplishments What we're looking for: Should be residing in Davao CityCompleted Bachelor's Degree from any accredited universityAt least 2 years of people leadership experience with teams of 20-30 associatesEnglish language fluencyCustomer Service, Sales or Collections ExperienceSix Sigma Certifications (White Belt to Black Belt) are plus factors including Project Management Skills EQUIPMENT REQUIREMENT:
Must have an internet connection with a minimum of 50Mbps download speed and 50Mbps upload speed from a reliable internet provider (Fiber and DSL connection types only). Internet connection must be a dedicated line.
Wireless Prepaid/Postpaid, Broadband stick, Satellite and LTE type of internet connections CANNOT be used.
Internet service provider must be either PLDT, Sky, Globe or Converge.
Internet device (Modem/Router) must be LAN capable.
Should have a dedicated workspace or an office-like room at home.
Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity.
What we offer:
We are committed to fostering a culture of growth, development, and work-life balance. Our comprehensive benefits package includes:
50,000-60,000 Salary Offer
Up to 100k Sign-on bonusPremium Equipment provided including UPS for outages and desktopWith Internet AllowanceWith Rice AllowanceGovernment-mandated and HMO BenefitsMedical Spending AccountLife and Personal Accident InsuranceEmployee Assistance ProgramPaid annual vacation and sick leavesOther leave credits
Join our growing team and be a part of our success story.
Apply Now!
