We are on the lookout for a resourceful Team Leader to join our growing team at RecruiterPH in Taguig.
Growing your career as a Full Time Team Leader is a fantastic opportunity to develop useful skills.
If you are strong in presentation, creativity and have the right mindset for the job, then apply for the position of Team Leader at RecruiterPH today!
Qualification and Competencies RequiredCommunication SkillsFluency in English speaking and writingStrongand effectiveverbalandwrittencommunication skillsGood listeningskillsAdvancedskillsinMicrosoftOffice(Word,Excel,and Powerpoint)Technical SkillsProficient Windows knowledgeProficient key boarding skills.Operations Writing speed of 25 words per minute with an accuracy of 95%.Core CompetenciesCollaborates Effectively – partners to deliver on team and organization goalsCommunicates Confidently – Shares relevant information in a direct, compelling, and transparent fashion. This is inhorizontal and vertical structureFocuses on the Customer – Builds relationships with customers by understanding and responding to their needs and ensuring fair treatmentTakes Accountability – Sets and achieves stretch objectivesUnderstandsourbusiness–KnowsthefundamentalsoftheSLFbusinessLeadershipAttracts, develops, and retain talents – Ensures a ready and skilled supply of talent to meet current & future business needs.Participates & promotesemployee retention& development.Builds and applies self-insight – Seeks self-awareness, taking action to build trust and credibilityDrives for action – Acts quicklyand decisivelyto seize business opportunitiesEmbrace differences – Appreciatesand leveragesdiversity (e.g. culture, abilities, and perspectives)Generates innovative solutions – thinks creatively to positively impact the businessLeads change – Inspires a shared vision and models the wayManages complexity – Maintains momentum by managing dilemmas and dealing well with ambiguityThinks and acts strategically – Creates competitive advantage for the organizationQualifications:Bachelor's degreeAt least five years contact center experience with 2 years' experience in a team leader/supervisor capacityPrevious related work experience must be in Healthcare Insurance / Financial account in a BPO settingStrong coaching, leading and performance management skillsProven leadership capability and a strong results orientationCapable of working in a structured and tactical management operating systemAbletoanalyze,identifyimprovementopportunitiesandbuildsustainableprocessesExcellent change management skillsProficient communication skills (verbal and written)Strong team player / team building skills Benefits of working as a Team Leader in Taguig:
? Learning opportunities
? Company offers career progression opportunities
? Advantageous package
