Description What motivates you? You obsess about customers, listen, engage and act for their benefit. You think big, with curiosity to discover ways to use your agile approach and enable business outcomes. You thrive in teams and enjoy getting things done together. You take ownership and build solutions, focusing on what matters. You do what is right, work with integrity and speak up. You share your humanity, helping us build a diverse and inclusive work environment for everyone. What we are looking for Qualifications 5-10 years of relevant experience in Investment Operations, and/or Fund Operations, and/or Securities Operations, and/or Wealth Management Undisputed operations and business acumen with a solid understanding of the business environment through practical experience, and a heightened sense of accountability. Relevant people management experience/exposure (+5 years) to lead, train or develop professional staff. Demonstrated experience in designing and deploying employee engagement initiatives from team building to rewards & recognition. Ability to challenge and inspire for performance. Positive reputation to influence others and move toward a common vision or goal, within their business area. Ability to work in ambiguous environment and adapt to change while managing time and workload with aggressive timelines. Experience working across multiple geographies and time zones. Strong interpersonal skills and ability to work effectively across cultures. Excellent English written and verbal communication skills. Innovative thinker with the ability to negotiate, influence and challenge the status quo to continuously improve processes Excellent analytical and problem-solving skills with demonstrated ability to work with complex financial issues and concepts. Ability to anticipate issues and think proactively to resolve issues and risk. Outstanding communication and active listening skills, with a strong ability to build and maintain strong relationships across all levels within the business unit. Highly organized with an ability to work in a fast-paced environment and manage multiple priorities. Familiarity with project management approaches, tools and phases of the project lifecycle Presents complex ideas clearly, with an ability to manage change and influence individuals across business boundaries to achieve objectives. Proficient in MS Office suite including Outlook, Excel, Word, Power Point, and SharePoint. Flexible on shift and overtime may be required to meet business deadlines. Willing to travel. Participates in educational opportunities; reads professional publications; maintains networks and participates in professional organization to always be up to date on job knowledge. What can we offer you? A competitive salary and benefits packages. A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. A focus on growing your career path with us. Flexible work policies and strong work-life balance. Professional development and leadership opportunities. Our commitment to you Values-first culture We lead with our Values every day and bring them to life together. Boundless opportunity We create opportunities to learn and grow at every stage of your career. Continuous innovation We invite you to help redefine the future of financial services. Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives. Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong. Manulife is an Equal Opportunity Employer
