Team Leader For Csr Bpo Account Earn Up To 33K!

Quess Corporation is actively hiring for Team Leaders for our CSR BPO Accounts! FULL-TIME EMPLOYMENTCEBU CITY Benefits: Competitive SalaryHMOAllowancesNight diff + Commissions and many moreGood working environmentQualifications: College Graduate or at least completed 2 years in College (No Back Subjects)Excellent English Communication Skills (verbal and written)at least 2 years experience as a Team Lead preferably in the BPO IndustryCanwork onsite (Cebu Business Park/GAGFA Tower)Can work in shifting schedulesRole Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Duties and Responsibilities: Ensure process is executed as per the client contractDrive performance of the team on the identified metrices of the processStakeholder Interaction & ManagementEffective Team ManagementPerformance ManagementEmployee Satisfaction and Engagement