Job title: Talent Acquisition Manager
Work Location: Philippines
Experience: 8+years
Education Qualification: Any Graduation
Roles and Responsibilities: Strategic partner who constantly innovates Talent Acquisition solutions that cater to the ever-increasing dynamic needs of the business Partner with key stakeholders (Business Leaders, Hiring Managers, HR Business Partners, and IT) to determine future talent needs, drive sourcing strategies, and to effectively manage the onboarding process. Develop a talent sourcing strategy and network of contacts to leverage relationships and networks in the contact center industry to identify and attract top talent to key business areas. Ensure Recruitment teams are provided with the necessary tools, support, and guidance to effectively develop and execute their recruiting plans and strategies. Build, engage and manage a team of high-performing sourcing and recruiting teams capable of meeting all staffing needs in an extremely fast-paced and ambiguous environment without compromising the quality. Drive optimal performance across all hiring channels and have a control over key parameters like Closure rate, Turn Around Time (TAT), Cost Per Hire (CPH), and new hire retention program (0-90 days) Initiate, negotiate, and manage working relationships with vendors and external business partners to facilitate the generation of high-quality candidates, screening services and talent acquisition. Develop, implement, and monitor the candidate sourcing and evaluation processes, Identify, and recommend TA tools/systems to increase the efficiency of TA function. Deliver regular reporting and analyses for Senior Management on key recruiting metrics. Periodically coach and mentor the TA team for the growing needs of the business Responsible for overall performance and motivating team to exceed department goals and objectives. Travel as and when required. Perform other related duties as assigned. Required and Desired Skills: 5+ years of experience in handling high-volume recruitment for contact center business / BPO 3 years of experience in a leadership role managing leaders and a team of full life cycle recruiters Bachelor's Degree or equivalent experience Must have proven track record in high-volume, entry-level recruitment, recruitment systems, market research capabilities, staff development and performance management. Experience in managing teams spread across various locations in US (both contingent and full time) A successful track record of developing and executing talent strategies that solve complex business needs. In-depth knowledge in employment law strongly preferred. Ability to influence across a matrix of business functions. Ability to express innovative thoughts/ideas about recruiting and overall employee experience. Experience in delivering reports and TA dashboards to inform business leaders on the progress of key recruitment initiatives and hiring metrics. Experienced with HRIS and Microsoft Office SAP knowledge helpful Working in night shifts to support CST time zone Submit the form below to apply Name (Required)
Email (Required)
Phone (Required)
Do you have a Minimum of 8+ years in Talent Acquisition? (Required)
Do you have recruitment experience working in a call centre environment? (Required)
Are you flexible working in CST shifts? (Required)
Do you have experience in handling high volume requirements? (Required)
Do you have experience in handling a larger Team? (Required)
Do you have experience in TA Dashboard and handling HRIS System? (Required)
Current Location (Required)
Notice Period (Required)
Attach Resume (Required) Accepted file types: pdf, docx, doc, Max. file size: 10 MB.
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