T&E Corporate Card Program Administrator (Mandarin Bilingual)

Candidate will be a valued team member of the Corporate Card Administration Team. The candidate will be responsible for the administrative oversite of the Corporate Card Program for GCG countries and Japan. The Global Corporate Card Program Administrator will manage day-to-day functions related to the card programs, working with the team to provide superior customer service to the end users, while enforcing cardholder compliance with the Global Travel and Expense Policies.
Essential Functions:
Manage the global corporate card program globally including card issuance, renewal, modification, cancellation, customer service (credit limit increases, credit balance refund, etc. while maintaining audit controls.
Manage centralized mailbox to track employee inquiries related to Corporate Card activities.
Interact with cardholders and the corporate card provider global focal, as well as other finance groups, including Procurement, IT, HR, Compliance, and global card administrators, to support questions related to corporate card transactions.
Provide knowledge of corporate card policies and procedures, supporting cardholders and general employee based on Travel and Entertainment related items.
Participate in global card program meetings to provide and implement process improvements.