Systems Engineer

Job Functions: Identify, troubleshoot, resolve, and escalate incidents quickly and effectively.Be responsible for the operational monitoring of the platform health and performance.Be responsible for triaging problems reported by end-users.Utilize application logs and stack traces in debugging reported issues.Work with other engineers in sustaining and improving application health and performance.Develop tools, operational enhancements and automated solutions.Participate in incident response and post-incident reviews.Write clear and consumable documentation of the environment and operational procedures. Job Requirements: Bachelor's degree or higher education.Strong sense of ownership, customer service support, and integrity demonstrated through excellent written/verbal communication.Ability to work through complex engineering obstacles using debugging and problem-solving skills.Experience operating and troubleshooting Linux/Unix systems in a production environment.Experience working with shell and scripting languages.Experience with containerization(Docker) and container orchestration platforms (Kubernetes)Experience in logging, telemetry, and monitoring tool implementations like Splunk, Prometheus, and Grafana.Experience in using version control such as Git.Strong debugging and troubleshooting skills that span applications, systems, and networking (TCP/IP)