System Integration Officer

Job Summary

· The Systems and Integration Officer identifies and document detailed requirements for integration, development, and enhancement of application systems.

· Participates in definition, design, testing, training, implementation, and support of system requirements while clarifying ambiguities and firming up concepts where necessary.

· Works closely with service design teams to understand and document current and proposed business process and business objectives.

· Prepares requirements documentation such as but not limited to i.e., user manuals, detailed user stories, functional requirements document and compliance/audit notices that will be comprehensible to both the business people, technical delivery and support people.

· Assists the Product Owner and the Scrum team/s in planning, organizing and conducting User Acceptance Testing (UAT).



Job Description

Requirements Definition and Functional Specification

· Works with Product Owners and Designers to understand the customer problem, scope and objectives of the project.

· Acts as a liaison between P11, ITG and Business Units; schedules and facilitates tech and functional alignments.

· Writes User Stories related to front and backend systems requirements (end to

end).

· Creates and maintains documentation that captures the system requirements and ensure all related counterparts signoff and approve its contents.

· Prepares documentation of requested development, changes and enhancements.

· Participates in agile scrum activities of project teams where involved in.

· Performs other duties as may be assigned from time to time.

· Serve as change agent by introducing best practices to P11 to enterprise