Svip (Live Streaming) - Indonesia

Maintain good relationship with SVIP users. Analyze and understand user's preference and promote them with suitable strategy/events to boost rechargeFollow up SVIP users inquiries and provide good service to solve issues in app. Increase user engagement and their monthly recharge amountLook on competitive apps events/policies and recruit spenders from other appsMaintain a database with up-to-date SVIP users information. Do regular data analysis of their recharge and create follow up strategy
Job requirements
Familiar with live streaming app. Have good connections with spenders. Previous working experience in live streaming app is preferableGood service mindset to create customer engagementGood at data operation, such as Excel and Google SpreadsheetSelf-motivated, highly-responsible. Good analytical thinking and communication skills