Support Representative - Work From Home

Job Description:

Century Pacific Food, Inc. is seeking a motivated and enthusiastic Support Representative to join our team. This is a part-time, work-from-home position based in Makati, NCR, PH. As an entry-level position, no prior experience is required, making it an excellent opportunity for individuals looking to kickstart their career in customer support.

Responsibilities:
1. Provide exceptional customer support via phone, email, and chat channels.
2. Assist customers with inquiries, concerns, and technical issues related to our products.
3. Resolve customer complaints in a professional and timely manner.
4. Collaborate with other team members to ensure a seamless customer experience.
5. Maintain accurate records of customer interactions and transactions.
6. Stay up-to-date on product knowledge and company policies.
7. Identify and escalate priority issues to the appropriate department.

Requirements:
1. Confident and adaptable personality traits.
2. Strong negotiation and cooperation skills.
3. Excellent communication skills, both written and verbal.
4. Ability to work independently and as part of a team.
5. Basic computer skills and proficiency in Microsoft Office.
6. High school diploma or equivalent.
7. Must have a reliable internet connection and a quiet workspace at home.

Benefits:
1. Medical coverage for employees.
2. Parental leave for new parents.
3. Free accommodation for remote workers.
4. Opportunities for career growth and development.

Working Environment:
At Century Pacific Food, Inc., we embrace a culture that challenges norms and encourages bold thinking. We value diversity and inclusion in the workplace, and we strive to create a supportive and collaborative environment for all employees.

Deadline to Apply:
Interested candidates should submit their applications by September 6, 2024.

Equal Opportunity Statement:
Century Pacific Food, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.