Support Officer - Remote Work

Job Description:

Balikbayad is seeking a part-time Support Officer to join our remote team in Caloocan, NCR, PH. As an Associate Level Support Officer, you will be responsible for providing exceptional customer support to our clients and assisting with various administrative tasks. This role requires a minimum of 4 years of experience in a similar position.

Responsibilities:
- Respond to customer inquiries and provide timely and accurate solutions
- Assist with order processing and tracking
- Maintain customer records and update databases
- Collaborate with other team members to ensure seamless customer experience
- Assist with ad-hoc administrative tasks as needed

Requirements:
- Energetic and resilient personality traits
- Strong communication and project management skills
- Minimum of 4 years of experience in a customer support role
- Ability to work independently and prioritize tasks effectively
- Proficiency in Microsoft Office Suite and CRM software
- High school diploma or equivalent required, Bachelor's degree preferred

Benefits:
- Remote work flexibility
- Dental insurance
- Disability insurance

Working Environment:
At Balikbayad, we encourage a spirit of exploration and taking calculated risks for growth. Our team values collaboration, innovation, and continuous learning. As a Support Officer, you will have the opportunity to work in a dynamic and supportive environment that fosters personal and professional development.

Deadline to Apply:
September 9, 2024

Equal Opportunity Statement:
Balikbayad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.