? Must have experience in Food and Beverages Industry.
? Excellent Communications Skills.
? Ability to quickly learn new technologies and processes/standards.
? Ability to effectively communicate and coach to company requirements.
? Excellent people handling skills.
? Ability to apply correct standard protocol.
? Competence in managing multiple task and competing priorities.
? Physically fit with pleasing and dynamic personality.
? Strong team member attitude and customer service oriented (likes to interact with
people)
? Can do multi-tasking.
? Willing to work on shifting schedules, weekends and holidays.
? Can work with minimum supervision and willing to render overtime work (if necessary)
Job Description & Requirements
? Handling customer complain efficiently
? Proper Handling of staff
? Arrive on time for all shifts and stay until shift completion.
? Maintain a fast speed of service, especially during rush times.
? Deliver the updated daily deliverables
? Deliver the updated daily checklist
? Ensure the availability of store/branch enough man power
? Submit proper and organized records and/or reports
? Responsible in assisting in the implementation of new policies.
? Performs Customer Service and Administrative functions in a store setting.
? Submit weekly Report including the result and audit.
? Conduct monthly store audit/mystery diner
? Performs simultaneously hiring and training of staff
? Performs simultaneously performance evaluation to staff
? Count down your sales at the end of each shift and deposit money in the safe.
? Count down your sales at the end of each shift and deposit money in the safe
? Provide helpful answers to queries or questions offered by customers
? Furnish customers with helpful information regarding service time and special deal
offers.
? Ensures prompt and courteous service on every customer purchase.
? Conforms to the operation standard procedures
? Maintain cleanliness and orderliness of assigned area / work station at all times
? Ensures operations excellence by adhering to the systems and standards of the store.
? Working in a team environment and must possess the ability to communicate effectively
with managers and co-workers.