Join us for an Exciting Opportunity! Elevate your Career and be part of our dynamic team by embracing challenges, fostering creativity, and thriving in a collaborative environment. Explore exciting opportunities to grow professionally. Ready to level up? Apply now! Job Overview: Elevate your career with our dynamic team! We're seeking individuals who are passionate about customer service, possess leadership skills and have a strong background in the online betting industry.
\n Responsibilities:Utilize your experience as a CSR Supervisor to provide effective leadership within the customer service departmentManage and guide a team to ensure optimal performance and customer satisfactionApply your minimum 1-year experience as a Sports Trader to contribute valuable insights and knowledge to the online betting platformMake informed decisions in sports trading activities to enhance overall performanceLeverage your training experience to foster a culture of continuous learning within the teamConduct training sessions to enhance the skills and knowledge of team membersExhibit exceptional written and verbal communication skills to facilitate effective team communication and engagementMaintain clear and open channels of communication with team members and other departmentsApply your familiarity with Pogo or Blockchain technology to streamline processes and contribute to technological advancements within the platformDemonstrate strong time management and organizational skills to ensure efficient workflow within the departmentImplement strategies to optimize productivity and meet performance goalsAdapt to a shifting schedule to meet the demands of the online betting industryEnsure a smooth operation of services during varying work hours What you will need to have to excel in this role:Proven experience as a CSR Supervisor, showcasing strong leadership and managerial expertiseMinimum 1-year hands-on experience as a Sports Trader, highlighting comprehensive knowledge of sports trading activitiesExceptional communication skills, both written and verbal, to facilitate effective interaction with team members and other stakeholdersPrevious experience as a trainer, contributing to the professional development of team membersFamiliarity with Pogo or Blockchain technology, enhancing the platform's technological capabilitiesProficient in time management and organizational skills to optimize workflow and achieve performance goalsWillingness to work in a shifting schedule, ensuring continuous service delivery What we offer:Salary: 65,000 PHPLocation: Ayala MakatiWorking Hours: 12-hour shiftsDays Off: Enjoy 4 days off each month
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