Subject Matter Expert (Sme)

LOCATION: CEBU PHILIPPINES JOB TITLE: SUBJECT MATTER EXPERT (SME) Roles & Responsibilities:
- Equipped to handle all queries related to reservations, ticketing, redemption, products and services, complaints and grievances, special handling, flight disruptions, booking changes, refunds etc.

Desirable Skills: Grads/undergrads with 2 years completion in college and able to produce TOR.HS Graduate w/ at least 6 mos SME/QA experienceIf no SME experience, min of 5yrs bpo experience in a Travel accountFlexible to work in a 24X7 environmentWilling to work onsite
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