Department:
Commercial Location:
Philippines Job Description The role
Commercial Key/Strategic Account Managers are expected to:
- Be the main point of contact for their managed accounts
- Help develop and foster relationships with our brands/sellers, help them meet their goals/objectives while also taking into consideration the platform's priorities
- Manage their portfolio, helping ensure sellers meet baseline target, and achieve stable and sustainable growth
- Work with the seller and make strategic recommendations matched with how their store is trending (touching on assortment, investments, activations)
- Look at category trends, recommend best practices
- Manage the seller's expectations to be at par with what similar sellers are investing (both in driving traffic and promotions)
- Work with different functional teams to maximize the tools available for their seller
Key Tasks & Responsibilities
- Establishing strong relations with sellers/brands and supporting their performance, as their main contact point
- Identifying key assortment opportunities, building sales team priority plan to assist for execution
- Supporting product and content creation process to increase assortment live
- Planning and maintaining constant stock availability
- Ensuring ambitious revenue growth
- Coaching sellers/brands on competitive pricing and promo tools
- Suggesting promotions to sellers/brands, selling marketing services, organizing these campaigns internally
- Building weekly marketing plan, determining which products/subcategories will be promoted on website and through all marketing channels (newsletters, Facebook, and display etc.)
- Developing strong analytics to evaluate daily/weekly/monthly performance and optimizing further marketing, pricing and product selection
- Specific to this role: coordinate between different segments, regional China brands team to help ensure we deliver growth
- Specific to this role: coordinate with cross-functional teams to build the right packages for China brands Job Requirements Qualifications & Skills
- 2-3 years of working experience
- Fluent in Chinese/Mandarin (reading, writing, speaking)
- Experience with fast-paced industry, Distribution, Retail or Multinational Brands is a plus
- Self-motivated, can do attitude, enthusiasm for ecommerce and its possibilities
- Outstanding communication and negotiation skills
- Strong analytical skills and comfortable with numbers
- Able to form good and strong relationships with brands & partners
- Comfortable with creating and presenting Business Review decks to top management
- Good command of Excel and other Microsoft Office applications
Requirements/Qualifications(good to have):
- E-commerce experience is a plus
- Experience in working with Chinese merchants/brands is a plus Application Form
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