Key Responsibilities
A. Delivery Operations
• Ensures that products loaded in the delivery trucks are accurate in quantity and
specifications as per load manifest
• Checks and inspects delivery vehicle unit for safety using the BLOWFAAD form
• Ensures that documents and equipment required for the delivery are complete prior to
check out
• Drives, maneuvers and navigates the truck to desired destination, ensuring safety of
products and passengers
• Transports the products promptly and within schedule
• Assists in the unloading of the goods to ensure fast, efficient and safe transport of the
products to the customer
• Collects Bad Orders as indicated in the delivery documents (negative invoice, RTV)
• Escalates delivery rejections and follows Distribution Supervisor's disposition
• Compiles, encodes, categorizes and audits data once the products are delivered
• Performs collection activity for certain outlets as may be designated
• Performs cooler replenishment for Direct to Store Deliveries
• Secures documents (receipts, invoices) and collection (cash or check) in the course of
the delivery operation to ensure proper settlement upon check in
B. Customer Relations and Communication
• Presents a good image of the company when dealing with the clients
• Interacts with the clients regarding their concerns and complaints
• Ensures compliance to currently implemented procedures and processes (e.g. CROCS,
Glass Policy, etc.)
• Interacts with the Delivery Service Supervisor and other co-workers to ensure smooth
flow of delivery processes
• Immediately reports to his Supervisor all issues and concerns that will affect completion
of the delivery, including delays, accidents and other traffic situations
C. Equipment Maintenance
• Prepares requests for repairs for trucks based on the inspections using the BLOWFAAD
form
• Ensures proper use and cleanliness of the truck being used
• Transfer of trucks for maintenance/repair
D. Others
• Performs other related duties as may be assigned from time to time
Qualifications
• Minimum 3 years experience in driving articulated trucks (10-wheeler)
• Professional Driver's License Restriction B & B1
• With NCII and NCIII certification