Key Responsibilities
A. Delivery Operations
• Ensures that products loaded in the delivery trucks are accurate in quantity and
specifications as per load manifest
Checks and inspects delivery vehicle unit for safety using the BLOWFAAD formEnsures that documents and equipment required for the delivery are complete prior to
check out
• Drives, maneuvers and navigates the truck to desired destination, ensuring safety of
products and passengers
Transports the products promptly and within scheduleAssists in the unloading of the goods to ensure fast, efficient and safe transport of the
products to the customer
Collects Bad Orders as indicated in the delivery documents (negative invoice, RTV)Escalates delivery rejections and follows Distribution Supervisor's dispositionCompiles, encodes, categorizes and audits data once the products are deliveredPerforms collection activity for certain outlets as may be designatedPerforms cooler replenishment for Direct to Store DeliveriesSecures documents (receipts, invoices) and collection (cash or check) in the course of
the delivery operation to ensure proper settlement upon check in
B. Customer Relations and Communication
Presents a good image of the company when dealing with the clientsInteracts with the clients regarding their concerns and complaintsEnsures compliance to currently implemented procedures and processes (e.g. CROCS,
Glass Policy, etc.)
• Interacts with the Delivery Service Supervisor and other co-workers to ensure smooth
flow of delivery processes
• Immediately reports to his Supervisor all issues and concerns that will affect completion
of the delivery, including delays, accidents and other traffic situations
C. Equipment Maintenance
• Prepares requests for repairs for trucks based on the inspections using the BLOWFAAD
form
Ensures proper use and cleanliness of the truck being usedTransfer of trucks for maintenance/repair
D. Others
• Performs other related duties as may be assigned from time to time
Qualifications
Minimum 3 years experience in driving articulated trucks (10-wheeler)Professional Driver's License Restriction B & B1With NCII and NCIII certification