At least 4-5 Year(s) of Store Managerial experience in the related field is required for this position.
- Required Skill(s): management, store operations, customer service, selling, communication, leadership, interpersonal
- Required: Store Manager specialized in Sales - Retail/General/Food or equivalent.
- Willing to be assigned at Our Home SM City Tuguegarao (new branch)
Job Descrpition
Responsible for planning, controlling and directing selling activities and personnel for the attainment of sales targets.
Key Accountabilities
1.
Sales Achievement Plan
- Execute directions and sales strategies to achieve or improve on sales targets.
- Propose innovative ideas to increase market share.
- Ensure that store is adequately manned and that personnel shifts are properly scheduled considering sales transactions trends and for fulfilment of non-sales activities.
2.
Customer Engagement
- Ensure high levels of customers' satisfaction through excellent service.
- Handle customer complaints, with the end in view of promoting customer goodwill.
- Obtain information from customers and sales people on merchandise for feedback to merchandising and management.
3.
Store Administration
- Ensure standard operating procedures and compliance to Company policies are strictly implemented.
- Ensure that standards for cleanliness and orderliness in the selling area are maintained for a wholesome and pleasant shopping atmosphere.
- Maintain good merchandise presentation and fresh appearance to induce customers to buy.
Ensure proper placement of signages.
- Ensure proper maintenance and use or resources/supplies/facilities and equipment to minimize engineering costs and repairs for the convenience of customers.
- Ensure strict adherence of counter personnel to set counter policies, systems and procedures.
4.
Merchandise and Stock Management
- Coordinate closely with Merchandising and Consignors office to ensure full stock of fast selling items and to avoid stock-out of merchandise.
- Enforce standard procedures to ensure that merchandise is correctly tagged/priced.
- Monitor and control movement of stocks in store; coordinates with Warehouse Supervisor/Manager and Senior Manager on proper scheduling and execution of warehousing activities in consonance with selling requirements and standard procedures.
- Implement measures to reduce merchandise losses for improved profitability.
Increase subordinates' consciousness of merchandise security requirements.
5.
People Management
- Conduct personnel performance appraisals to assess training needs and build career paths.
- Coordinate with Store Consignor and Merchandising on performance of Consignors and Demos.
- Approve requests and authorization on personnel administration matters (leaves, undertime authorization, disciplinary actions, etc.)
- Motivate staff.
**Job Types**: Full-time, Permanent
**Salary**: Php30,000.00 - Php32,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Holidays
- Rotational shift
Supplemental Pay:
- 13th month salary
- Yearly bonus
COVID-19 considerations:
All customers and employees are required to answer health surveys, monitor temperature, observe physical distancing, wear face mask and face shields.
Ability to commute/relocate:
- Tuguegarao City, Cagayan: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Store Managerial: 4 years (required)
- Retail/Food/Store Operations - Managerial: 5 years (required)
**Language**:
- English (preferred)