Responsible in achieving the sales target set by the management.Directs, oversees and participates in the store program and goals.Ensures that the store is opened and closed in accordance with the guidelines and procedures set by the company.Conducts daily security inspection of all areas of the store including possible loss of items due to theft, shoplifting, fraud, and/ or negligence.Directs the cleanliness of the store including sweeping/mopping the floors, dusting and the other housekeeping tasks assigned to a particular Sales product Analyst.Directs all sales personnel in dealing sales inquiries of the customers to ensure that outstanding customer satisfaction is provided.Communicates all information regarding special promotions and sales items to all sales personnel.Supervises all performance of all sales personnelEvaluates weekly sales performance of each sales product analyst and checks that everyone reaches their targets.Provides feedback to the sales personnel regarding their performanceResponsible and ensure the highest level of customer satisfaction throughout the store.Responsible for knowing the details information of the products and services of the company.Maintain positive customer and employee relations, report any problems/ complaints immediately to the sales and operations manager.Participates actively in performing improvements of the store.Conducts short meetings to sales personnelPrepares and follows up all pending transactions (quotations, customer order, deliveries, etc.)Checks the cash journal/collections report of the cashier/credit clerk against the validated deposit slip to ensure that the daily bank deposit is made.Authorizes special discounts extend by the sales personnel to customer and approves validity of customer returns or exchanges.Oversees the internal control of all incoming and outgoing inventories of the storeMonitors all financing transactions including financing releases and collection performances.Checks and evaluates all credit application forms subject for the credit investigationsApproves credit applications of the customer when necessaryReview the aging of receivables and recommends a possible collection remedies to financing managerChecks and evaluates the completeness of the credit requirements of the instalment contracts before releasing of the items.Verifies all moving and non-moving inventoriesDetermines inventories to be purchase and approves the request to order form of sales personnelFollows up the IC supervisor regarding the expected date of delivery of the requested itemsOversees the implementation of all marketing activities of the store to meet the required sales growthOversees the daily inspection of the display booth (display rotation, price tagging, points of purchase, arrangements etc.) and selling area (placement of stocks and sale items).Analyses the sales and market trends of the area and recommends marketing strategies/promotions.Determines and approves staffing requirements within the area of operation.Evaluates and coaches sales personnelHelps resolve problems that affect the sales, service and productivity of the front lineOversees service section.
