Acquire BPO, an award-winning global outsourcer, is looking for a talented SSO Data Analyst. The role aims to bridge the sales operations and analytics support gap, enabling efficient and optimized business operations through comprehensive reporting and analysis. The team works closely with global and regional leads to achieve these goals.
In this role you can expect to have the responsibilities: Collaborate with vendor leadership to identify opportunities in the sales funnel and use data analytics to implement solutions. Build and maintain vendor dashboards for transparency on metrics. Develop capacity planning models to optimize SLA and manage staffing for multiple geographies. Partner with vendor leads to set quarterly sales targets. Conduct strategic deep dives into vendor underperformance to identify inefficiencies. Align with GTM Analytics to ensure metric definitions are up-to-date. Manage and improve vendor reporting processes focusing on KPIs. Collaborate with data engineering to enhance data structures. This role comes with the following benefits: Competitive compensation and benefits packages Excellent career development programs This role requires you to have: 10+ years of experience in a quantitative business analyst role Expertise in dashboarding tools like Hubble and Tableau Consumer experience in B2C or D2C, preferred in fintech or high-growth startups Proven track record of managing and interpreting large volumes of performance data Strong SQL skills Ability to distill large amounts of data into actionable insights Comfortable in a high-growth, fast-paced environment Proactive in process improvement and growth development Entrepreneurial mindset with a focus on growth and scale Ability to manage multiple initiatives and prioritize the most impactful You would benefit from having: Experience in a sales operations role Experience building financial models and forecasting sales volumes Experience with data from Salesforce, Segment, Google Analytics, and email marketing tools like Customer.io Acquire BPO is dedicated to privacy and collects information only with consent, processed for employment opportunities. Privacy policy details can be found at the provided link.
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