Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description As a member of the EUS Workstation Vulnerability Remediation team, the Sr. Systems Engineer will report to the Manager – Endpoint Vulnerability Remediation and will be responsible for day-to-day operational support with timely rollout of security patches, ensuring 100% compliance, and driving and implementing automation efforts on both Windows and Mac environments.
Essential Functions: Create software packages utilizing Bigfix, JAMF, and SCCM.Understand, follow, and implement best practice methodologies for monthly OS patching and vulnerability remediations of 3rd party software in the environment.Design and implement automated solutions that take advantage of technology advances, allow cost reduction, standardization, and commoditization.Drive innovation and collaboration with Operations partners globally to reduce redundant work and improve efficiency.Improve processes and support methodologies by assessing needs and requirements.Manage, triage, and drive resolution of Operations escalations. Be predictive, and drive reduction of those same escalations.Act as the point person for Exception Management/requests.Willing to cover and support U.S. business timings extensively.This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications Basic Qualifications:
• 2+ years of relevant work experience and a Bachelor's degree, OR 5+ years of relevant work experience.
Preferred Qualifications:
• Relevant work experience or a Bachelor's Degree in Computer Science or related technical discipline is required.
• Strong technical proficiency in Windows and Mac OS is required.
• Technical hands-on packaging skills, ideally in multiple technology stacks like Bigfix, SCCM, JAMF.
• Team player and passionate about contributing to a culture of innovation and flawless execution.
• Demonstrated ability to drive technical initiatives and identify opportunities for improving end-user technology.
• Solid technology background in Compute and Deploy/Release.
• Understanding of workstation deployment and configuration technologies. Implementing in a highly secure environment is a plus.
• Excellent verbal and written communication skills.
• Experience working with a shift-based, geographically distributed team is preferred.
• Hands-on experience developing and automating solutions for Mac and/or Windows platforms.
• Experience using vulnerability assessment tools like Qualys, Fortify, Appscan or other assessment tools preferred.
• Expertise in PowerShell or other scripting languages.
Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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