Sr. Quality Assurance Engineer, Identity & Verification

About WeSalute WeSalute enhances the lifestyles of our community members by advocating with our partner brands for the creation of exclusive offers that recognize their service and societal contributions. We started our mission as Veterans Advantage in 2001 to deliver "greater respect, recognition and rewards for those who serve." Today our mission expands and continues as WeSalute.  As a technology services company, we are committed to delivering value to the WeSalute Community, a group composed of military, first responders, nurses, medical providers, government employees, and the next generation of service, students and their teachers. These individuals are the backbone of our society and make it possible for us to live our lives with safety, prosperity, and security. We understand that the lives of these public servants can be demanding and challenging, and we strive to recognize their service and sacrifices. As a public benefit corporation, our mission is to serve the WeSalute Community with sincerity and dedication. We operate a two-sided marketplace that connects Brands and the WeSalute Community together, providing benefits and exclusive offers to our community members. We believe that by helping the WeSalute Community, we are not only making a positive impact on their lives, but also on the lives of the people they serve. We take pride in being able to give back to those who give so much to us and our society. In addition to our mission to serve the WeSalute Community, we also operate a business-to-business arm of our company, called WeSalute Business. WeSalute Business focuses on delivering effortless commerce to Brands through optimized verification, customer acquisition and marketing, advertising technologies, omni-channel experiences, and the operation of advanced financial technologies. Our goal is to help Brands connect and engage with the WeSalute Community in a sincere, effortless, and trusted way, while providing them with the tools and technologies they need to drive their business forward. WeSalute Sincere. Effortless. Trusted.  About the Opportunity Are you passionate about delivering flawless software experiences? Do you have a keen eye for detail and a knack for uncovering hidden bugs? If so, we invite you to join WeSalute as a Sr. Quality Assurance Engineer! In this role, you'll be an integral part of our software development lifecycle, ensuring that our products meet the highest quality standards. You'll work closely with developers, product managers, and other stakeholders to design and execute test plans, identify and track defects, and provide valuable feedback to improve the overall quality of our software.
\n Who You Are5+ years of experience in software quality assuranceStrong understanding of software testing methodologies and best practicesExperience with manual and automated testing toolsExcellent analytical and problem-solving skillsStrong communication and collaboration skills What You'll DoCollaborate with cross-functional teams to understand product requirements and create comprehensive test plans prior and during developmentIdentify potential risks in software quality and provide feedback to help improve robustness of the platformDevelop risk analysis strategies and plansDevelop reusable test strategies depending on the feature, technologies, and product vertices Contribute to internal documentationIdentify, document, and track defects found during testingReview user interfaces for conformity, functionality and performanceDevelop and execute manual and automated test casesProvide detailed and timely feedback to software engineersContribute to the continuous improvement of our quality assurance processes Bonus PointsBachelor's degree in Computer Science or a related fieldProven work experience in black-box and white-box testing, functional and performance testing, experience in backend testing is a plusExperience with automated testing tools, such as MablExperience with Node/Typescript unit testing, such as ts-jestExperienced in scaled quality assurance methodology and understanding CI/CDJira experience Excellent proficiency in both verbal and written English communication BenefitsSocial SecurityPension FundPublic Health Insurance Time Off BenefitsFull-Time WeSalute Team Member in the Philippines are entitled to 5 days of Paid Time Off ("PTO") a year. PTO accures monthly at 0.42 days per month and begins accruing from the employment start-date. WeSalute recognizes and celebrates 18 national and 3 regional Filipino holidays, providing PTO on: New Years Day, Araw ng Kagitingan, Maundy Thursday, Good Friday, Labor Day, Independence Day, National Heroes Day, Bonifacio Day, Christmas Day, and Rizal Day. WeSalute recognizes special non-working days, Day After New Year's Day, EDSA People Power Revolution Anniversary, Black Saturday, Ninoy Aquino Day, All Saints' Day, All Souls' Day, Feast of the Immaculate Conception of Mary, and Last Day of the Year.  Maternity LeavePaternity LeavePaternity LeaveSick Leave Additional BenefitsWeSalute provided Apple MacBook Pro WorkstationBonus EligibilityEmployee Recognition Program1Password Families
\n?1,124,700 - ?1,574,580 a year
($20,000 - $28,000 USD / Annual Salary)
\nWe Are WeSalute At WeSalute, we take pride in our mission-driven organization of serving those that serve. In addition, we go the extra mile to create a work environment that celebrates excellence and encourages creative contributions. Our top priority is to provide as much clarity and support as possible to every individual Team Member within WeSalute so we can focus on what matters. Our mission is to deliver value to those that serve, everyday. Our goal is to support you in making that impact possible through the best work environment. Here are the things that we believe makes WeSalute special: WeSalute Culture At WeSalute, our culture is demonstrated by four simple pillars:  1. Growth mindset
2. Respect the user
3. Respect each other
4. Respect the opportunity
We believe that WeSalute Culture drives our WeSalute Strategy forward to success. Therefore, we seek candidates who understand the hallmarks of these cultural traits, embrace them, and seek to embody them in their work at WeSalute. We believe in the power of a growth mindset. We view challenges as opportunities to learn and improve, and we encourage our team members to actively seek out new knowledge and skills. We foster a culture where mistakes are seen as valuable learning experiences and feedback is welcomed as a tool for development. If you're someone who thrives on continuous learning, enjoys pushing your boundaries, and is always looking for ways to improve, then WeSalute is the perfect place for you to grow and achieve your full potential. At WeSalute, respect isn't just a word in respect the user, it's the foundation of how we operate. We believe in treating every individual – whether they're a service member using our platform, a fellow Team Member executing a process, or a brand relying on our services – with the utmost care and consideration. We strive to understand their needs, anticipate their challenges, and deliver exceptional experiences that exceed expectations. If you share our passion for putting people first and are dedicated to building solutions that truly make a difference, WeSalute offers a unique opportunity to make a meaningful impact. At WeSalute, we foster a collaborative and supportive environment where every team member is valued as part of respect each other. We believe in open communication, active listening, collaborative teamwork, and recognition, acknowledging each other's successes and accomplishments. We hold our deliverables to a high standard of care, ensuring that our historical, current, and future interactions are always professional, transparent, constructive, and empowering. Here at WeSalute we subscribe to the golden rule, treat others as you would like to be treated, when we embody this cultural statement, respect each other.   At WeSalute, we're driven by the unique opportunity to make a positive impact on the lives of service members and their families. We recognize that opportunities don't last forever and that seizing them requires a sense of urgency and dedication. We value a proactive approach to problem-solving, a willingness to take calculated risks, and a commitment to delivering high-quality results. If you're energized by the chance to make a real difference and are eager to contribute your talents to a mission-driven organization, then WeSalute offers an environment where your efforts will be valued and your impact will be felt as you respect the opportunity.  WeSalute Open At WeSalute, we uphold the principle that if it wasn't written down, it didn't happen. Guided by this belief, we created WeSalute Open. WeSalute Open is a comprehensive internal website that serves as the sole source of truth for WeSalute operations, policies, security, and employment benefits. We firmly embrace the spirit of transparency, aiming to empower our fellow team members by providing them with clear and accessible information about WeSalute. We believe that you'll find WeSalute Open valuable to understand how we work, WeSalute policies and operational practices, from your first day onward.  WeSalute Operational Excellence  At WeSalute, our teams have the autonomy to select their preferred work management method, be it Scrum, Kanban, or Waterfall, etc. We trust in the ability of our teams to self-organize effectively. However, we all adhere to WeSalute Operational Excellence, a framework designed to promote bottom-up direction and growth. WeSalute Operational Excellence is composed of WeSalute OKRs, WeSalute OS, and WeSalute Quarterly Reviews. This framework empowers WeSalute Team Members to drive quarterly growth, fostering a collaborative and innovative work environment.  WeSalute Objectives and Key Results are the foundation of WeSalute Operational Excellence. WeSalute Team Members are able to create growth objectives that are focused, aligned, committed, tracked, and stretch to align with WeSalute Company-Wide OKRs. We believe that you, a WeSalute Team Member, is closest to identifying opportunities for growth and fully support your OKR process and inviting fellow Team Members to align with your growth opportunities.  WeSalute OS is our single-source of truth for all documentation associated with WeSalute products and processes. As a git-backed microsite, every WeSalute Team Member is committed to delivering quality and quarterly reviewed documentation into products and processes they are aligned with, providing transparency and opportunities for growth identification during the WeSalute OKR process. Great documentation makes for great work. WeSalute Quarterly 360 Reviews are peer reviews that provide you feedback on your performance associated with WeSalute Operational Excellence. We believe that this feedback is an essential part of our cultural growth mindset and receiving quarterly feedback is essential for learning and growing here at WeSalute.  WeSalute Remote-First WeSalute is committed to continuing to foster a fully remote-first work culture, granting our geographically diverse team flexibility and inclusivity. We prioritize a healthy work-life balance and asynchronous communication, optimizing focus time and productivity to foster innovation. Our official timezone is Mountain Standard Time (MST), aligning with UTC-7. To ensure effective team collaboration, we require at least a three-hour overlap with this timezone for all WeSalute Team Members. Alignment Industry Verticals If the following business and technology verticals peak your interest or expertise, we encourage you to apply. Achieving our mission requires a wide range of expertise and there are plenty of opportunities to become well versed on verticals such as these and more: - Marketplace Business Models ("B2B2C") - Travel Industry - eCommerce - Insurance Industry - Payments Industry - Subscription Products & Services - Customer Experience ("CX") - Software-as-a-Service ("B2B SaaS") - Trust & Security  - Identity & Verification ("Progressive Identity/KYC/AML") - Advertising & Marketing Technologies ("AdTech") - Financial Technologies ("FinTech") - Financial Operations ("FinOps") - API-First & Developer Experiences ("DX") - AI Human-in-the-loop ("HITL") Technologies Our technology decisions directly influence our daily productivity and the outcomes we achieve. We have carefully selected the right tools to optimize our workflow and provide the best possible developer experience. Here is a general overview of our environment and the technology choices we have made. Familiarity with any (or all) of these technologies are great bonus points.  - Google Cloud / Firebase / Cloud Run / Cloudflare / GitHub & GitHub Actions - Typescript / React / NextJS / NestJS / NodeJS / PHP (Drupal/Symfony) - Drupal CMS - Segment / dbt / BigQuery / Looker / Amplitude - Stripe / MonetizeNow CPQ - Kustomer / Salesforce Sales Cloud - Terraform Addendum Visa Sponsorship WeSalute believes the next generation of work happens at a global scale. In most circumstances, WeSalute is able to support the entire visa process in 40+ countries. Whether you need to coordinate a move, sponsor a temporary work visa, or green card, WeSalute is able to work with you to navigate these life circumstances before and during employment. We understand that our 100% remote-first commitment is an opportunity to create work wherever, and we're committed to working with you to support your visa requirements.  Reliable Internet Access Requirement WeSalute employment requires you to have reliable internet access, specifically high-speed internet, for the successful execution of your work responsibilities. During the interview process, you may be required to demonstrate that your current internet connection is dependable and possesses sufficient bandwidth to facilitate effective performance within our Remote Workspace. This evaluation will be conducted using Cloudflare's Speed Test, and you will be required to provide a screenshot of their connection as evidence. Team Members are granted the flexibility to work from any suitable location as part of their employment with WeSalute, provided they consistently meet the established Internet Access Requirements and the internet connectivity metrics are consistently achieved. Equal Opportunity Employer ("EEOC") Statement WeSalute is an equal opportunity employer. Employment at WeSalute is based solely on a person's merit and qualifications directly related to professional competence. WeSalute does not discriminate against any Team Member or candidate because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. It is WeSalute policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Our WeSalute Equal Opportunity Employer Statement, published in WeSalute Open, is fully supported by our entire team here at WeSalute, including our Founders & Chief Executive Officer. Because it's just the right thing to do.  Non-Solicitation WeSalute does not actively solicit or accept unsolicited resumes or curricula vitae ("CVs") from recruitment agencies. Should an unsolicited resume or curriculum vitae be submitted, WeSalute assumes no responsibility for, and shall not pay, any fees, commissions, or other remuneration associated with such submission, unless compelled by a written contract between WeSalute and the individual or organization seeking payment.