**Duties & Responsibilities**:
- Analyzes process and system errors and solves and/or forwards those issues or any other query according to the activity split between S2P Direct, S2P Central Services, Procurement, Accounts Payable and Sourcing.
- Performs end-user trainings for S2P Systems.
- Acts as first point of contact for the complete S2P process globally.
- Efficiently manages and prioritizes tasks to ensure Service Level Agreements.
- Assists internal and external users of the S2P systems
- Handling of incidents via ticketing tool/system.
- Inbound/outbound call handling.
- Involvement in training to new employee/s: work shadowing and side-by-side processing
- Drives team huddles including the preparation of minutes of the meeting.
- Performs the daily work allocation of tickets.
- Ensures on time completion of LOS (Learning One Source).
- Ensures Stakeholder Management (Internal and External including interactions that builds relationship with vendors).
- Works according to all relevant SOPs, desktop procedures, concepts and the Global Sourcing procedure.
- Ensures support within the agreed SLA's and business times for the S2P Direct processes/handling.
**Requirements**:
- Bachelor Degree in Business Information or Business Administration or similar course
- 1-2 years of experience in procurement or accounts payable related position
- Understanding/knowledge of end-to-end S2P processes and/or Expense Processes
- Experience in Procurement and Accounts Payable tool (SRM/weBuy, SAP FI/MM, InvoiceWorkflow Tool, MyService)
- Customer service oriented
- Language skills:
- English (fluent) and/or other languages required depending on the area of
responsibility
- Good communication skills
- Experienced in an international environment with international clients and/or an international team
- Ability to improve organizational structures and internal processes
- Ability to learn new topics quickly and to transport knowledge to others
- Basic project management and presentation skills
- Excellent prioritization ability and time management
- Ability to adapt easily and can work in pressured environment
- Microsoft Office: Basic knowledge Word/Excel/PowerPoint
- Open mindset
- Team player
- Reliable
**WHY BOEHRINGER INGELHEIM?
**
With us, you can grow, collaborate, innovate and improve lives.
We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices.
In addition, learning and development for all employees is key, because your growth is our growth.
In our Regional Operating Unit South East Asia and South Korea (ROPU SEASK) region, Boehringer Ingelheim is one of the fastest growing pharmaceutical companies with over 2,000 employees.
We are an equal opportunity global Top Employer who takes pride in embracing diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients, customers, and communities.
**READY TO CONTACT US?
***
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Job - Accounting/Finance
Primary Location - Africa, Asia, Australasia-PH-National Capital Region-Muntinlupa
Organization - PH-Boehringer Ingelheim Business Services Philippines Inc
Schedule - Full-time