Job DescriptionTHE POSITIONThe Job holder ensures the correct and in-time processing of requests for and queries about master data maintenance within service level to deliver a high quality support for the international key user community. In this function, he trains user, answers to questions and analyses issues. Existing blocks are resolved by using admin authorization.This might require the work in shifts.Tasks & responsibilitiesDelivers independent support for the key user communitySupports the system change process by submissal of proposals for improvement as well as creation of communication about system changes (release notes) and provision of training and documentationSupports deployment projectsChecks data and system correctnessInitiates and conducts data correction activities independentlyCoordinates follow-up and correction in case of system errors**Requirements**:Bachelor's Degree in Engineering, IT or any Business-related courseMS Office computer skills (Intermediate to Advance Excel, Access)In depth experience working as an Analyst in a professional working environment.A self-driven work ethic, with the ability to prioritize multiple tasks in a high-pressure, deadline-driven environment.**Experience in any of the systems**: SAP, MDM, MDG is a plusGood verbal and written communication skills.TeamplayerIn our Regional Operating Unit ASEAN, South Korea, Australia and New Zealand (ROPU ASKAN) region, Boehringer Ingelheim is one of the fastest growing pharmaceutical companies with over 2,000 employees. We are an equal opportunity global Top Employer who takes pride in embracing diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients, customers, and communities.**Job Description**:THE POSITIONThe Job holder ensures the correct and in-time processing of requests for and queries about master data maintenance within service level to deliver a high quality support for the international key user community. In this