Spanish Customer Service Representative ( Bpo Company)

BENEFITS : Government-Mandated benefits
15% night differential
OT & Holiday Pay (If applicable)
13th-month pay
Group Life Insurance
HMO after 30 days of employment JOB DETAILS : A BPO Company that employs more than 5000 employees and operates in 5 countries. They specialized in Digital Marketing, Call Centers, Financial, Pharmaceutical, Technology Marketing, etc.

Position: Spanish Customer Service Representative
Industry: BPO Company
Location: McKinley, Taguig City
Salary: Negotiable
Schedule: Shifting
Work set-up: Onsite

Requirements:
Preferably Filipino national fluent in Spanish and English
Open to native Spanish speakers with permanent resident visa
At least 2nd year in college
Willing to work on a shifting schedule
Willing to work onsite

Responsibilities:
Resolve customer complaints via phone, email, and chat
Use telephones to reach out to customers and verify account information.
Assisting and helping customers with product concerns
Monitoring and tracking orders
Perform other related tasks

Recruitment Process:
Resume Screening
BYOD Check
TA Interview
Operations Interview
Client Interview
Language Assessment
Job offer