Join our Team
Join our dynamic team at Ericsson as a Solution Architect. In this pivotal role, you will be tasked with analyzing, designing, and developing commercially viable technical solutions in your respective technical domain. These solutions will be based on customer specifications and business needs. As Solution Architect, you will be responsible for creating both short- and long-term profitable business strategies for Ericsson. This will be accomplished by working closely with the Core 3 team to translate customer needs and technology opportunities into detailed technical offerings, solutions, and proposals.
What you will do:
- Engage in detailed discussions with customers to understand their technology strategy and identify key challenges.
- Analyze and troubleshoot to Handle and provide support in critical and Emergency cases when needed
- Collaborate with the Core 3 team to develop a list of potential activities and solutions.
- Construct value arguments alongside the Core 3 team.
- Develop and present technical presentations to customers.
- Provide technical support to Service delivery Manager in all respect
- Participate and contribute during pre-sales engagement activities
You will bring:
- Education: BE/B Tech or equivalent
- Min years of experience: 8+ Years
Skill Experience
- Working in a virtual Environment is must
- An exceptional troubleshooting skill is required to solve the customer issues without escalating to the next level for competence units
- Should be able do tracing and complex logs analysis for Cloud Nodes
- Exposure to Cloud Core applications/environment is desired
- Strong technical acumen should be exhibited when dealing with complex customer issues.
- Should have worked in a telecom support function earlier
- Experience with Ericsson will be preferred
- Good knowledge of 3GPP in Cloud area
Why Join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What Happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us
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