Software Engineering Associate Cebu

Software Engineering Associate CEBU

What You'll Do

A. Application Development
-Program, design and maintain software applications
-Support analysis, implementation of technology solutions based on client requirements
-Identify and solve system issues

B. Functional Development
-Develop new features or products for a particular area of our platform, working alongside the Development Team
-Maintain and enhance current features and functionalities, and monitor and control the system
-Configure business processes based on defined business requirements

C. Analytics
-Turn information into action through Analytics-based solutions
-Develop quantitative and qualitative business insights using analytical tools and techniques
-Integrate systems and data quickly and effectively

D. Software Tester
-Construct and execute test scripts
-Document and report system errors and gaps identified during testing phase
-Drive recommendations that contribute to the improvement of the program

E. Application / Modern Support
-Support end-users through calls
-Provide end-to-end support for incidents and client requests from problem diagnosis up to resolution
-Document and report gaps or issues identified during the operation
-Drive recommendations that contribute to the improvement of the program
-Build relationships to create, reinforce, motivate and guide customers and partners

IT Operations Associate
-Administer and maintain clients' IT systems infrastructure, deal with servers, databases, network, and Cloud
-Develop and maintain knowledge of tools and service management procedures necessary to run IT operations
-Support incident identification, prioritization, and resolution activities
-Participate in automation and other continuous improvement initiatives