Duties and Responsibilities:
- Run the production environment by monitoring availability and taking a holistic view of system health
- Improve reliability, quality, and time-to-market of our infrastructure
- Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead
of customer needs, and innovating to continually improve
- Provide off-hours support which may include nights or holidays, or remote support if required
- Use your on-call shift to prevent incidents from ever happening
- Construct monitoring and alerting alert on symptoms and not on outages
- Work in tandem with our TechOps team to identify and implement the most optimal solutions for the company
Education / Experience / Skill / Training Required:
• Graduate of any 4 or 5-year course related to software development (e.g. Compute Engineering,
Computer Science, Electronics and Communications Engineering)
• Business level English and Business Level Japanese is nice to have
• Minimum 5 years of experience supporting Linux systems
• Familiarity with infrastructure as code concepts
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• Experience and familiarity with Git, Ansible, and Puppet, or similar orchestration and version control tools.
• Competency or ability to quickly learn to support any of the Unix-like (Linux) systems
• Good foundation and knowledge of Linux Network Internals
• Experience working on Identity Management System (FreeIPA, Active Directory, etc.)
• Flexible with occasional 24x7 support including holiday/weekends/night onsite or remote support if
required
• Experience with Bash, Python, or Ruby scripting or any other programming languages
• Have a desire to document all the things so you don't need to learn the same thing twice
• Experience container infrastructures (Eg. Docker)
• Operating OpenStack or any similar Private Cloud experiences is nice to have
• Excellent communications skills
• Excellent team player
• Adaptable and flexible