Duties and Responsibilities:- Run the production environment by monitoring availability and taking a holistic view of system health- Improve reliability, quality, and time-to-market of our infrastructure- Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting aheadof customer needs, and innovating to continually improve- Provide off-hours support which may include nights or holidays, or remote support if required- Use your on-call shift to prevent incidents from ever happening- Construct monitoring and alerting alert on symptoms and not on outages- Work in tandem with our TechOps team to identify and implement the most optimal solutions for the companyEducation / Experience / Skill / Training Required:• Graduate of any 4 or 5-year course related to software development (e.g. Compute Engineering,Computer Science, Electronics and Communications Engineering)• Business level English and Business Level Japanese is nice to have• Minimum 5 years of experience supporting Linux systems• Familiarity with infrastructure as code concepts• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks• Experience and familiarity with Git, Ansible, and Puppet, or similar orchestration and version control tools.• Competency or ability to quickly learn to support any of the Unix-like (Linux) systems• Good foundation and knowledge of Linux Network Internals• Experience working on Identity Management System (FreeIPA, Active Directory, etc.)• Flexible with occasional 24x7 support including holiday/weekends/night onsite or remote support ifrequired• Experience with Bash, Python, or Ruby scripting or any other programming languages• Have a desire to document all the things so you don't need to learn the same thing twice• Experience container infrastructures (Eg. Docker)• Operating OpenStack or any similar Private Cloud experiences is nice to have• Excellent communications skills• Excellent team player• Adaptable and flexible