Servicenow Developer - Hybrid

5-6 years of experience of ServiceNow development

Develop existing and custom applications within ServiceNow including integrations with other applications

Hands-on experience in Service Catalog/Service Portal modules

Create and use update sets to move customizations between ServiceNow instances

Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis

Document, maintain and update policies, procedures and controls for the operation of the ServiceNow platform and its SDLC

Overarching understanding of ServiceNow Enterprise product suite

Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: ServiceNow APIs, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS

Ability to create reports using the standard reporting engine, plus metrics and SLAs

Clear written and verbal communication skills