Servicenow Administrator

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**CLIENT**:
Our client is a leading Biotechnology company.
**JOB DESCRIPTION**
- Providing general support, administration, and maintenance for the ServiceNow platform.
- Working directly with end users to resolve support issues within ServiceNow.
- Assisting in the development and maintenance of the ServiceNow service catalog.
- Create ServiceNow reports and dashboards.
- Assisting in the creation and configuration of notifications, client scripts, business rules, script includes, metrics, and more within ServiceNow.
- Fulfill Service Requests assigned to the group within the scope of support.
**JOB QUALIFICATION**
- Bachelor's Degree or equivalent - Engineering, Computer Science
- 1+ years of experience with ServiceNow Administration
- ServiceNow Admin Certified is a plus
- Strong knowledge of ITIL processes, ITIL V3 Foundation certification a plus
- JavaScript expérience a plus
- Experience developing process documentation a plus
- Strong attention to detail and excellent communication skills
- Ability to handle multiple competing priorities in a fast-paced environment
- Excellent analytical and problem solving skills to resolve technical issues
- Experience working in challenging and ambiguous environments
- Willing to work on the mid-shift (flexible between1-3PM)

**ACTIVE DATES**
Urgent hiring!